Order Processing

• All orders are processed within 1–2 business days after payment is confirmed.

• Custom packaging or bulk orders may require additional production time; customers will be notified promptly if delays occur.

Shipping Options

• Standard Shipping (3–5 business days)

• Expedited Shipping (2–4 business days)

• Overnight Shipping (1-2business day, when available)

Tracking numbers are provided with every order once shipped.

Shipping Rates

• Rates are calculated at checkout based on package weight, size, and destination.

• Free standard shipping may be offered on promotional orders or qualifying purchase amounts.

International Shipping

• International orders are welcome. Buyers are responsible for customs duties, taxes, or import fees required by their country.

• Estimated delivery times vary depending on region and carrier.

Lost or Damaged Packages

• We carefully pack every order to ensure safe delivery.

• If an item is lost or arrives damaged, please contact us within 7 days of delivery with photos or proof. We will work with the carrier to resolve the issue quickly, offering a replacement or store credit.

Address Accuracy

• Customers are responsible for providing accurate shipping information.

• We cannot refund or replace orders shipped to incorrect addresses provided at checkout.

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

You are responsible for paying for any shipping costs for returning your item.